Frequently Asked Questions

If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.

Account Questions

How can I open an account?

In order to open an account you only need to have an active e-mail address. Switch to SignUp Page and fill in the require fields. It will take less than a minute.

Is SignUp with DreamDeposit free of charge?

Yes. SignUp with DreamDeposit is completely free of charge.

May I open several accounts in your program?

No. If we find that one member has more that one account, the entire funds will be frozen.

Investment Questions

Which e-currencies do you accept?

We accept Bitcoin, Litcoin, Perfect Money, Payeer, AdvCash, AdvCash, ETH.

How long does it take for my deposit to be added to my account?

For Bitcoin and Litecoin, you should wait for 3 confirmation. For other e-currencies, your account will be updated as fast as you send a payment.

Can I make multiple deposits?

Yes, you can make multiple deposits in same plan in the same time.

Withdrawal Questions

Does profit paid directly to my currency account?

No, profits are gathered on your DreamDeposit.biz account and you can withdraw them any time.

When can I withdraw my profit?

Profit is available for withdrawal after it is credited to the available balances in your account.

How long does it take to process an withdrawal request?

Withdrawals are processed instantly, but if the withdraw meet payment processors issue, server or technial problem or some other issue, it can take up to 48 hours.

Affiliate program questions

Do I have to be active investor to earn referrals commission?

No, you don't have to be active investor to earn 3% referral commission.

When do you pay referral commission?

The referral commission will be paid to your account balance as soon as your referral processes his deposit, you can withdraw your referral commission any time you want.

Can I recommend myself for commission?

No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commission or bonus by recommending yourself. Besides, we may suspend your accounts.

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